As the person in charge of a company's success at the operational level, the Chief Operating Officer (COO) works closely with the Chief Executive Officer (CEO). This includes holding regular meetings to discuss strategic goals, developing tactical plans to meet objectives, and reporting on the progress of the plans. The COO is responsible for the daily operation of the company, so if they are not meeting key performance objectives, it can lead to the company going off course. To make sure your organization is on track, it is essential to have metrics that can be used to evaluate the effectiveness of the COO.
These metrics should be related to operations, as this is the COO's primary responsibility. A COO is an executive member of a company who is tasked with managing the daily operations and administrative functions of the company. Organizations often require an operations manager to step in and help expand the management team to deal with rapid growth or new opportunities. Determining who is right for the position and how they will perform can be a difficult task.
The COO usually reports directly to the executive director (CEO) and is considered second in command. Unlike roles such as marketing director, chief financial officer, and other C-level positions, the operations director's role is quite malleable. Alexander Tuff '03 is a great example of a successful COO. He is currently the Chief Operating Officer and Chief Strategy Officer of Winged Keel Group in New York City.
As a COO, he is responsible for overseeing the daily administrative and operational functions of a company. If you are looking for a Director of Operations, you are likely having an exciting time at your company. Successful positions include Chief Operating Officers across the country, as well as senior management positions such as Chief Executives, CHROs, CFOs, CMOs, CLOs, General Counsels, Vice-Presidents and other directory-level leadership positions.
